Terms & Conditions

These terms apply to services provided by Vardhan Systems LLP (LLPIN: ACZ-8280, GSTIN: 36ABCFV4900D1ZH), a limited liability partnership registered in Khammam, Telangana, India — referred to here as "we", "us", or "our". "You" means the person or business engaging us.

By engaging us for a project or using this website, you agree to these terms. For every project, the written scope document you approve is the primary agreement — where it differs from these terms, the scope document wins.

Every project starts with a free discovery call, followed by a written scope: the features we will build, milestones, timeline, and a fixed price. Work begins only after you approve the scope in writing (email counts).

Quotes are valid for 30 days from the date we send them.

If you ask for changes after approval, we'll tell you what they cost and how they affect the timeline before building them. Changes are only binding once agreed in writing — we never invoice surprises.

Projects are paid as an advance plus milestone payments: an advance (typically 30–50%, stated in your scope document) to begin work, remaining payments tied to milestone deliveries, and the final payment before production handover.

Invoices are due within 7 days unless your scope document says otherwise. GST is charged as applicable under Indian law.

If an invoice remains unpaid for more than 14 days after a reminder, we may pause work until it's settled. Production handover (code, credentials, deployment) happens after the final payment clears.

Projects move at the speed of feedback. You agree to provide the content, access, approvals, and decisions we need within a reasonable time — delays on inputs extend the timeline by at least the same amount.

You confirm that any content, branding, or data you give us to use is yours to use, and doesn't infringe anyone else's rights.

You are responsible for the accounts we set up in your name (hosting, domains, app stores, API providers) and their ongoing costs after handover.

Once a project is fully paid for, you own the deliverables: source code, designs, documentation, and data. We hand over everything at launch, and any team can take over from us.

Until full payment, deliverables remain our property and staging access may be withdrawn if a project is abandoned unpaid.

We retain the right to reuse general-purpose knowledge, tools, and code libraries that aren't specific to your business — that's how every project benefits from the ones before it. We may name you and describe the project in our portfolio unless you ask us not to.

Open-source components in your project remain under their own licences.

Every project includes a free 30-day support window after launch: we fix bugs — things that don't work as described in the scope — at no charge.

New features, changes of mind, content updates, and issues caused by third parties (hosting outages, API changes, someone else editing the code) are not bugs; they're new work, which we're happy to quote.

Beyond 30 days, support and maintenance are available as a retainer or per-request — most clients keep us on.

Projects typically depend on third-party services — hosting, databases, payment gateways, WhatsApp Business API, AI model providers, app stores. Their fees are yours, their terms bind them, and their outages are outside our control. We choose reliable providers and say so when we think a choice is risky.

AI features depend on external model providers. We build sensible safeguards, but AI outputs are probabilistic — we can't guarantee any specific AI response, and AI features should not be relied on for legal, medical, or financial decisions.

We build carefully and test what we ship. Still, no software is defect-free, and our total liability for any claim arising from a project is limited to the amount you actually paid us for that project.

We are not liable for indirect losses — lost profits, lost data caused by third parties, or business interruption. Nothing in these terms excludes liability that cannot be excluded under Indian law.

Either side can end a project with written notice. If you cancel, you pay for milestones delivered and work in progress up to the notice date — see our Refund Policy for exactly how refunds work.

We may end an engagement if invoices go unpaid, if the project requires something unlawful, or if the working relationship breaks down — in which case we hand over paid-for work in its current state.

These terms are governed by the laws of India. Any disputes fall under the jurisdiction of the courts at Khammam, Telangana. We'd rather solve problems over a call than in a courtroom — please talk to us first.

Questions about these terms? Reach us any time: